Property Manager - Skyview Residences

The Property Manager oversees all aspects of a brand‑new, high‑end luxury community in Park City, ensuring exceptional performance throughout the full lease‑up and beyond. This role leads the development and execution of all daily operations, including capital projects, marketing, leasing, resident relations, staff management, and full compliance with the EMG Employee Manual.

Success in this position requires exceptional customer service skills, a friendly and professional demeanor, and the ability to confidently close leases in a competitive luxury market. As the face of the community, the Property Manager sets the tone for a welcoming, service‑driven environment that reflects the elevated expectations of luxury living.

The Property Manager plays a critical role in establishing the community’s reputation and long‑term success. Key objectives include driving cash flow through strategic rent structuring, controlling expenses with preventative maintenance and effective budgeting, and maintaining the highest standards of service, presentation, and operational excellence.

This position is central to the property’s overall performance, resident satisfaction, and the successful lease‑up of this premier new community.

Responsibilities:

Leadership & Team Management

• Provide organized leadership and direction for all on‑site staff.
• Model strong communication, professionalism, confidentiality, and customer service.
• Hire, train, coach, and, when necessary, take corrective action or terminate staff.
• Complete new‑hire processing within 3 days.
• Train team members on policies, procedures, and updates from management meetings.
• Ensure staff follow EMG policies and report any violations to supervisors.
• Perform all other tasks assigned by leadership

Leasing & Resident Relations

• Tour and lease units within approved rent guidelines.
• Complete background checks, qualify/deny applicants, and issue adverse action letters.
• Advertise vacancies, conduct outreach marketing, and maintain strong resident retention.
• Sign and explain lease agreements.
• Respond promptly to resident concerns, enforce lease terms, and resolve complaints.
• Walk property regularly to maintain curb appeal; pick up trash as needed.
• Conduct pre‑move‑out inspections (20th–end of month), move‑out walks, and ensure deposit accounting is completed within 7 days.

Property Operations & Maintenance Oversight

• Oversee building maintenance, landscaping, renovations, and contractor work.
• Ensure work orders and purchase orders are created and updated in Yardi or AppFolio.
• Supervise maintenance staff and ensure proper documentation and follow‑through.
• Maintain property security, including locking doors and enforcing safety procedures.
• Enforce vendor contracts and manage service providers.

Financial Management

• Collect and deposit rents and security deposits.
• Manage delinquency in accordance with EMG policy.
• Prepare and manage annual budgets; monitor expenses and variances.
• Enforce rent increases and additional income opportunities.

Compliance & Reporting

• Adhere to and help enforce Fair Housing laws.
• Maintain accurate records and proper document storage.
• Complete and submit required reports on time.
• Keep Yardi or AppFolio updated daily.
• Complete required training (Aspire training, legal seminars, meetings, webinars).
• Communicate regularly with Supervisor and provide timely updates.

Emergency & On‑Call Requirements

• Respond promptly to emergencies during and after hours.
• Remain available and unimpaired while on call.

Other: 

• Bilingual candidates are urged to apply.
• EMG is an equal opportunity employer and we utilize E-Verify to verify employment eligibility.