Bilingual Mentoring Support Coordinator - Summit/Wasatch Counties

$21.00 - $22.00 hourly

Job Description

Want to forge lasting work relationships for a shared cause instead of a profit-driven corporate environment? Come be part of Big Brothers Big Sisters of Utah, a network of passionate and diverse people united by a motivation and commitment to our mission: providing children who are facing adversity with strong and enduring, professionally supported one-to-one relationships that change their lives for the better. Grow your career while making a difference and helping future generations.

This position will be responsible for two to three on-site programs at local schools, as well as community-based program support. The Mentoring Specialist is responsible for promoting positive youth development and improving children’s lives by establishing and supporting ongoing positive mentoring relationships between volunteer mentors and children facing adversity. This includes outreach, providing professional training, monitoring for child safety, coaching toward positive youth development, and creating a strong sense of affiliation with BBBSU for families and youth. The Mentoring Specialist will work as a part of the Park City office team, and state-wide program teeams under the supervision of the Summit/Wasatch Program Manager to ensure high quality support to all mentoring relationships. Must be available Monday and Wednesday afternoons throughout school year, as well as flexible weekday hours. Occasional night and weekend work required.

BBBSU Values

  • Igniting Potential – We prioritize positive youth development and child safety.
  • Quality and Innovation – We maintain high standards and practice continuous improvement.
  • Collaboration and Inclusion – We work collectively with families, volunteers, staff, and partners to create a community where everyone feels they belong. We prioritize youth and family voice in our decision making.

Service Delivery Responsibilities

  • Ensure high-level youth protection by careful implementation of Big Brothers Big Sisters Program Standards and Big Brothers Big Sisters of Utah policies.
  • Maintain up-to-date thorough understanding of BBBS Youth Protection System
  • Proactively work to identify potential child safety concerns and follow appropriate notification procedures as necessary
  • Through careful and thorough implementation of the BBBS Service Delivery Model, support high quality one-to-one mentoring.
  • Establish and maintain positive, trusted relationships and open communication with program participants.
  • Responsible for enrolling children and matching youth with volunteer mentors according to the BBBSA Service Delivery Model, including:
    • Child & Family Orientation
    • Participant Screening and Training
    • Interviews & Assessments
    • Match Recommendations and Introductions
  • Maintain high-quality relationships with all partnering schools and program sites. Staff will visit and run each Site-Based program and check in with site coordinator on a weekly basis. Maintain an accurate list of volunteer names & schedules for each site coordinator and update within 1 week of any new matches being made- provide copies of each to Supervisor.
  • Collaborate with supervisor to develop, market, and present match activities to support match relationships to include: holiday party, summer break activities, and every-other-month-activities for Community Based matches, and on-going school year curriculum and projects.
  • Maintain high-quality professional relationships with all program participants to support a positive program experience and increased agency affiliation through individualized support, training & recognition, encouraged participation in agency events & fundraisers, and reengagement strategies.
  • Continually assess program participants through conversations and surveys with a focus on:
    • Child safety
    • Match relationship development
    • Positive youth development
    • Volunteer satisfaction
    • Agency affiliation
  • Conduct exit interviews with all parties at match closure to ensure a healthy and positive end to the relationship and to assess match closure, child safety, and re-match potential.

Other Responsibilities

  • Consult and collaborate with other service delivery staff and/or supervisor as appropriate. Participate in monthly staff, team, and supervision meetings.
  • Participate in BBBSU fundraising activities that will benefit the agency.
  • Share with development and/or marketing staff potential partnership relationships as discovered through volunteers’ and parents’ employers and affiliations
  • Help colleagues in Park City and state office with assigned projects as appropriate.

Preferred Qualifications and Skills

  • Must have a strong belief and commitment to the BBBSU mission.
  • Bilingual fluency in English and Spanish is essential for effective communication within the community.
  • Bachelor’s degree in social services or a related field with demonstrated knowledge and skill base in youth development.
  • Excellent customer service, multicultural competence, and both written and verbal communication skills, including ability to listen and pick up on non-verbal cues, including tone, to enhance interpersonal communication and understanding.
  • Ability to collect meaningful data and draw solid conclusions.
  • Ability to effectively collaborate with co-workers and teams.
  • Ability to complete work in web-based databases, Microsoft and Google Suites.
  • Must be able to travel to sites and homes and meet state required automobile insurance minimums.
  • Travel as needed to visit clients in homes and to participate in community meetings and events along the Wasatch Back.
  • Routine office environment. Flexible work hours to meet customer needs.

Pay: $21.00 - $22.00 per hour

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: Hybrid remote in Park City, UT 84098

How to Apply: Please email your resume to Thomas Tripodi at [email protected] by July 11, 2026.