Part-time: Visitor Experience Associate
Regular schedule will be 3 days/week, with occasional periods of additional hours
Overview:
Kimball Art Center is seeking a warm, proactive, and highly organized Visitor Experience Associate to help create exceptional experiences for every guest who walks through our doors.
This role serves as one of the primary public-facing ambassadors of Kimball Art Center, welcoming visitors, introducing them to current exhibitions and programs, leading exhibition tours, supporting admissions and retail transactions, and helping ensure our public spaces are inviting, informed, and well cared for.
The ideal candidate is energized by working with the public, comfortable speaking about contemporary art, and enjoys creating meaningful interactions that make visitors feel welcome, curious, and connected.
This is not a passive front desk role. We’re looking for someone who takes initiative, enjoys engaging with visitors, and helps bring Kimball Art Center’s mission to life through thoughtful hospitality and guest experience.
About Kimball Art Center
Kimball Art Center inspires, educates, and connects through art.
As Park City’s nonprofit contemporary art center, Kimball Art Center presents world-class exhibitions, dynamic educational programs, and community events that connect residents and visitors to the creative process. Through exhibitions, classes, and events, KAC serves as a cultural hub for Park City, Summit County, and visitors from around the world.
Our Values:
Welcoming
Inclusive & Accessible
Collaborative
Responsibilities
Visitor Experience & Hospitality
Welcome visitors and create a warm, informed, and engaging first impression of Kimball Art Center
Share information about current exhibitions, classes, events, membership opportunities, and KAC’s mission
Actively engage visitors throughout the building and gallery spaces
Lead exhibition tours for visitors and groups
Encourage guest feedback and reviews following their visit
Help visitors navigate the building and answer questions about Park City and local resources when appropriate
Admissions & Guest Services
Process admissions, memberships, retail purchases, clay sales, and class registrations using point-of-sale systems
Track attendance data, visitor demographics, and daily admission reports
Assist students and visitors with class check-in procedures
Maintain organized, welcoming, and well-stocked visitor-facing spaces
Gallery Stewardship & Operations
Help open and close gallery spaces according to established exhibition-specific procedures
Maintain awareness of activity throughout public spaces to ensure artwork safety and positive visitor experiences
Report facility, maintenance, or artwork concerns to appropriate staff
Support cleanliness and organization throughout public areas
Assist with special events and public programs as needed
Communications & Administrative Support
Answer incoming phone calls and provide general information
Monitor and respond to inquiries sent to Kimball Art Center’s general information email account
Communicate visitor feedback, operational needs, and recurring guest questions to internal teams
Qualifications
Strong communication and interpersonal skills
Ability to confidently engage with visitors
Interest in art, museums, education, hospitality, or cultural institutions
Comfort speaking to groups and leading tours
Strong organizational skills and attention to detail
Ability to problem solve independently and remain calm under pressure
Basic proficiency with Google Workspace, Microsoft Office, and point-of-sale systems
Ability to move throughout gallery spaces for extended periods
Weekend availability
Spanish language proficiency is a plus
Ideal Candidate
You may be a great fit if you are:
Pursuing or building a career in arts administration, museums, education, hospitality, communications, or nonprofit work
Comfortable initiating conversations with visitors
Naturally welcoming and service-oriented
Curious about contemporary art and eager to learn
Proactive and dependable
Compensation
$18–$20/hour, depending on experience
Schedule
Kimball Art Center is open:
Tuesday-Friday: 10:00 AM-6:00 PM
Saturday-Sunday: 10:00 AM-5:00 PM
Visitor Services staff typically arrive 30 minutes before opening and leave 30 minutes after closing. Weekend availability is a plus! Additional evening hours may occasionally be needed for special events. This is a part time (under 30 hour/week) role.
How to Apply
Please send a resume and cover letter to [email protected]
