2 jobs found

The Assistant General Manager reports to the General Manager and works with the Hospitality Director, peers and Front of House (FOH) / Back of House (BOH) staff to create epic guest experiences at our High West Venues.  Epic guest experiences create lifelong High West Ambassadors. This is achieved through a relentless focus on delivering delicious and authentic whiskey, food and cocktails while embodying the culture and Hospitality expectations of High West.  Responsibilities Represent and support the HW Mission and Vision as Manager On Duty throughout week to deliver a “5 Star” guest experience to every guest. Support team through hiring, training and retaining top of class FOH staff. Set direction and lead others on the floor to ensure operational excellence. Work with peers and staff to execute cleanliness expectations of all FOH stations, including overall cleanliness of building both internal and external. Actively develop existing FOH staff through...

Provide management support to the Executive Director, including, but not limited to... Major Tasks/Responsibilities: Manage Museum Guide staff: Scheduling, hiring, training, payroll, and maintenance. Work at virtual experience exhibit: Physically check exhibits and give breaks to Museum Guides, fill in where needed. Resolve any issues with museum exhibits on a daily basis. Maintain exhibited artifacts according to museum best practices. Research and prepare reports – i.e. exhibit sales, website sales. Education Program: Contact schools, organize field trips, help recruit volunteer docents and update curriculum and cart experiences. Museum members: Assist with new promotional ideas (Live PC Give PC), work on Excel spreadsheets containing various mailing lists. Assist with events – i.e. Intermountain Ski Hall of Fame; docent and staff recognition; exhibit unveiling. New ideas and projects welcomed! Additional duties as needed....