Mountain Studio Retail Sales Associate & Local Marketing Coordinator (Part-Time)

$17 - $20 yearly
  • Stio
  • Hybrid
  • Jul 21, 2022
Part time Customer Service Entry Level Marketing Retail

Job Description

ABOUT US

Stio® is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers products via Stio.com, catalog and its Mountain Studio® retail locations in Jackson Hole, Wyoming, Park City, Utah, Boulder, Colorado, Freeport, Maine, Bend, Oregon, and Boise, Idaho.

YOUR ROLE

The Mountain Studio Retail Sales Associate - Local Marketing Coordinator is a joint role in our Park City location as a Mountain Studio Sales Retail Associate for 4-16 hours per week (based on availability) plus support for local marketing efforts (based on business needs) for 4-16 hours per week. The total weekly hours for this part-time role may range from 12-30 hours per week based on individual availability and business needs.

Stio Mountain Studio Retail Sales Associates are responsible for providing an exceptional brand experience with customers at our Park City Mountain Studio. Sales Associates are required to deliver an outstanding level of customer service, which includes but is not limited to knowledge of the brand story and product, customer engagement, and selling. Stio Mountain Studio™ Sales Associates are committed to supporting a dynamic, cohesive team that provides a customer experience through connection, top-quality product education, and a passion for our products and company.

In addition to Mountain Studio Sales Associate duties, the Local Retail Marketing Coordinator role offers time each week (based on needs) to collaborate with Mountain Studio leadership and the local retail team to identify and coordinate impactful marketing placement. This includes supporting meaningful local partnerships and events throughout the year. This part-time, hourly role is an excellent opportunity for an entry level marketer to learn about the Stio brand, connect with our best-in-class HQ marketing team, and engage with the community.

YOUR RESPONSIBILITIES

Mountain Studio Sales Associate

  • Create a welcoming and fun environment for our Mountain Studio customers
  • Maintain visual store aesthetic through routine cleaning, mannequin changes, organizing displays and general tidying of the floor
  • Receive inventory shipments, restocking inventory on the sales floor, and maintaining an organized back-stock
  • Other operational duties including answering phones and fulfilling customer service shipments
  • Provide knowledgeable and up to date details of Stio products, sales, and pricing
  • Utilize Point of Sale system to accurately and efficiently process customer transactions; payments, refunds/exchanges and gift cards

Local Retail Marketing Coordinator

  • Update and look ahead to asset needs, event support needs, requests and timelines, work with HQ brand and creative teams on communication tools and lead times
  • Manage requests and timeline needs in Asana for assets from internal creative team
  • Collaborate with store team, other Local Retail Marketing Coordinators and HQ Marketing team to narrow down meaningful, impactful ad placement, partnerships, and events throughout the year
  • Coordinate Stio local presence at key events throughout the year, working with Mountain Studio leadership on scheduling support needs from the team or reaching out for additional HQ support when appropriate
  • Map out marketing placement and event partnership schedule throughout the following year, contract commitments reviewed with Mountain Studio Manager
  • Contribute to end of quarter retail marketing impact report
  • Participate in annual local retail marketing budget planning with Mountain Studio Manager

YOUR SKILLS AND EXPERIENCE

  • High School Diploma or GED preferred
  • Currently studying marketing, past marketing experience preferred
  • Retail, sales, and/or service experience preferred
  • Excellent customer service and interpersonal skills required
  • Flexibility to work Weekends and Holidays required, including representing Stio at key events
  • Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
  • Proactive learner who is eager to be part of a growing Stio team
  • Computer proficiency and POS experience
  • Adobe Creative Suite basics, ability to size and file format print or web ad designs from approved seasonal assets with our internal creative guidelines preferred
  • Microsoft Office and Excel Skills preferred
  • Email and phone communication skills required

THE FINE PRINT

  • Must be able to move around the retail space, move upwards of 50 lbs and occasionally traverse ladders
  • Must be able to travel to local businesses
  • Roles are part time, hourly, non-exempt
  • Employee Assistance Program
  • Gear test, perks, and more
  • Hourly Rate: $17 and up based on experience

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.